General Terms & Conditions
Our aim is for our website to be fully accessible to customers with disabilities, providing all our customers with the ability to navigate the website easily.
Compliance with laws
The website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the website and any transactions conducted on or through the website.
Intellectual property and right to use
You acknowledge and agree that all copyright, trademarks and all other intellectual property in all material or content supplied as part of the website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.
You acknowledge and agree that the material and content contained within the website is made available for your personal non-commercial use only and that you may (if necessary to make a purchase) download such material and content only onto one computer hard drive for such purpose. Any other use of the material and content of the website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.
Limitation of liability
While we will use reasonable endeavours to verify the accuracy of any information we place on the website, we make no warranties, whether express or implied in relation to its accuracy. The website is provided on an “as is” and “as available” basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the website, or its contents, or any transaction that may be conducted on or through the website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.
We make no warranty that the website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site of the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website.
To the fullest extent permissible under applicable law, we disclaim any and all warranties of any kind, whether express or implied, in relation to the products. This does not affect your statutory rights as a consumer, nor does it affect your Contract Cancellation Rights. We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the condition for:
- Any economic losses (including, without limitation loss of revenues, profits, contracts, business of anticipated savings or
- Any loss of goodwill or reputation or
- Any special or indirect losses suffered or incurred by that party arising out of or in connection with the provisions of any matter under the conditions.
- We shall not be responsible for any detrimental reliance you place on this website or its contents.
- The nature of internet communications means that your communications may be susceptible to data corruption, interception and delays.
If any part of the conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the conditions and shall not affect the validity and enforceability of any of the remaining provisions of the conditions.
No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision
Each provision of the conditions shall be construed as separately applying and surviving even if for any reason or other of those provisions is held to be inapplicable or unenforceable in any circumstances.
Our website may contain hyperlinks. These hyperlinks connect you to sites of other organisations which are not our responsibility. We have no control over any of the information you can access via other websites. There, no mention of any organisation, company or individual to which our website is linked shall imply any approval or warranty as to the standing and capacity of any such organisations, company or individual on the part of Fast Future Publishing.
Promotional discount codes
We may occasionally offer discount codes to customers. Discount codes are exclusive of online postage and packaging and can only be used as specified on the individual discount code. Discount codes cannot be used retrospectively and cannot be used with any other voucher, coupon or offer. We reserve the right to withdraw codes at any time.
Fast Future Publishing shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstances beyond its reasonable control.
These terms and conditions, together with the current Fast Future Publishing website prices, delivery details and Fast Future Publishing’s contact details, set out the whole of our agreement relating to the supply of the goods to you by Fast Future Publishing. Any changes to these conditions must be in writing and signed by both parties. In this way, we can avoid any problems surrounding what Fast Future Publishing and you are expected to do. You confirm that, in agreeing to accept the conditions, you have not relied on any representation save insofar as the same has expressly been made a term of these conditions and you agree that you shall have no remedy in respect of any representation. Your statutory rights are not affected by these terms and conditions. Nothing in this clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of the conditions.
Law & Jurisdiction
The terms and conditions shall be governed by and construed in accordance with the laws of England and any disputes will be decided only by the English Courts. Any dispute or claim arising out of or in connection with this Contract or its formation (including non-contractual disputes or claims) shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.
Variation of Terms and Conditions
We have the right to vary these terms and conditions from time to time but you will only be subject to the terms that applied when you placed the order with us unless the changes are the result of changes to the law having retrospectively effect or we notify you of the changes before despatch of your order in which case unless you notify us to the contrary within 7 days of receipt of notice of the change we can assume that the changes are acceptable.
The registered company address of Fast Future Publishing is: Fast Future Publishing Limited, Flat 26, Cedar Lodge, Exeter Road, London, NW2 3UL, UK
Cancellations & Returns
We regret we cannot cancel or refund orders for PDF downloads or e-books. Orders for hard copy books are executed very quickly so cancellations are not, in general, possible (though we do offer a returns service). You can return goods supplied up to fourteen working days after the day of delivery. To enquire about this, please e-mail or write to us. Our policy is that goods returned will be at your own expense, to the correct returns address advised in their original condition, ideally in the original packaging, and with a copy of the purchase receipt. We recommend you use a registered mail service that includes insurance, and please ensure that you include your contact details. We will make the refund to the card that was used to pay for the original order. We are not able to make cash refunds. This cancellation policy does not affect your legal rights – for example, if goods are faulty or mis-described.
Privacy and Security Policy
Fast Future Publishing is committed to safeguarding your privacy while providing high quality service. We will only use the information that we collect about you lawfully and will never share any of your personal information (your address, email, phone number, etc.) with any third party (meaning any person or organisation not connected to our enterprise).
Your information will only be used for the purpose of processing your orders, contacting you about your orders, or if you choose to register for additional services, or our newsletter, we may contact you by email or social media for this purpose. Your payment/credit card details are not stored on our servers and are processed via carefully chosen secure (third party) payment gateway providers.
Other than as part of an order process, we make no effort to identify public users of our site. No identifying data is disclosed to any third party for any purpose. Data that we collect is used only for service administration. Cookies are only used to hold information relating to current navigation within the site (known as ‘session cookies’) or to provide extra help to first time visitors and optionally to store your site user password.
As is typical, we log http requests to our server, both on the server itself and using Google Analytics. This means that we know the originating IP (e.g. 126.96.36.199) address of a user agent requesting a URL. We do not log the specific identity of visitors, unless performing a specific online transaction or an explicit login has taken place, in which case full details are retained. We occasionally analyse the log files to determine which files are most requested and the previous site or user agent which prompted the request. Our logging is passive; we do not use technologies such as cookies to maintain any permanent information on users.
Logged information is kept indefinitely as administrative and research material; it is not disclosed outside of this site. Aggregate (completely non-identifying) statistics generated from these logs may be reported as part of research results.