Get in Touch With Us
This page tells you how to reach the editorial team behind Non Gamstop Casinos, what we can realistically help with, and what we cannot. We are an independent research and comparison publisher covering casinos not on GamStop for readers in Great Britain. We do not operate a casino, hold player funds, or have access to any account you open with a gambling site.
The quickest route is email. Write to the address shown below, tell us which casino or which page you are asking about, and include the date you saw the information. Most of our post concerns payout terms, withdrawal limits and bonus wagering — the detail that decides whether a headline offer is worth anything in practice.
Email us
Send enquiries to [email protected]. We read everything that arrives and reply to genuine reader enquiries in the order received. We do not publish a phone number, because almost every question we get is easier to answer accurately in writing, with links and figures attached.
Helpful things to include:
- The casino brand name and the page on fastfuturepublishing.com you were reading.
- The exact wording of the term you are querying, copied from the operator's site, plus the date you saw it.
- Whether you are asking about a bonus, a payment method, a withdrawal, or something else entirely.
- Screenshots where wording has since changed — terms on offshore sites are revised without notice.
Please do not send us passwords, card numbers, full account numbers or copies of identity documents. We have no use for them and no need to hold them.
What we can help with, and what we cannot
| We can | We cannot |
|---|---|
| Explain how a wagering requirement, maximum bonus bet or cashout cap works | Intervene in a dispute between you and a casino |
| Correct or update something we have published | Release a withdrawal, unlock an account or speed up KYC |
| Point you to the operator's own complaints procedure and its licensing authority | Act as an alternative dispute resolution body |
| Consider suggestions for casinos, payment methods or topics to research | Remove a GAMSTOP registration or shorten an exclusion period |
| Signpost independent gambling support in the UK | Provide counselling, financial advice or legal advice |
How we make money, and why it does not buy a ranking
Some links on this site are commercial. If you open an account through one, we may earn a commission from the operator. That arrangement pays for the research; it does not decide who appears, in what order, or what we say about them. Every listing carries at least one drawback, including the top-ranked one, and commercial partners are held to the same checks as everyone else. If you think a write-up reads as though it were bought, say so in an email and we will look again at the evidence behind it.
Queries about the casinos we list
The three most-discussed entries in our non GamStop casino rankings generate most of our reader post, so here is the short version of what each one actually offers and where readers most often get caught out. Figures are the operators' own advertised terms as checked on 23 September 2026; verify them on the casino's own terms page before depositing, because offshore promotions change frequently.
Betmica — the largest advertised package, and the heaviest conditions
Betmica sits at the top of our list (editorial rating 10.0) on the strength of the widest promotional headline we have recorded: a welcome offer of 570% up to £5,700 plus 270 free spins. That matters on a payout-focused page because a percentage that size is normally spread across several deposits rather than granted on one, and the top of the range is only reachable by staking an amount most readers will not deposit.
Limitation: a bonus this large almost always brings the strictest attached rules — maximum bet per spin while a bonus is live, restricted game contribution, and an expiry window. Read the wagering multiplier and the cashout cap before you treat £5,700 as a real figure. Readers chasing fast, clean withdrawals often do better declining the bonus entirely and depositing plain cash.
Kikibet — a high-percentage alternative with a sterling headline
Kikibet (9.9) advertises 350% up to £5,555 and 300 free spins. It earns a write-up here because the offer is quoted in pounds, which removes one of the commonest hidden costs on offshore sites: conversion on every deposit and every withdrawal when your card is billed in GBP but the account is held in euros. A quoted sterling figure is not proof of a true GBP account, so confirm the account currency at registration.
Limitation: free spin packages of that size are usually released in daily tranches on named slots, with their own separate wagering on winnings. Treat the 300 spins as a drip feed, not a lump sum.
Betninja — a flatter, more readable offer
Betninja (9.8) advertises £1,000 plus 100 free spins to all new players. It is on this page precisely because it is not the biggest number in the list. For readers whose priority is understanding what they are signing up to, a round sterling cap and a modest spin count are far easier to model against a wagering requirement than a four-figure percentage.
Limitation: a smaller headline means less headroom for anyone depositing larger amounts, and "all new players" still depends on country eligibility and a qualifying minimum deposit. Check both before funding the account.
The rest of the list at a glance
| Casino | Advertised welcome offer | Editorial rating |
|---|---|---|
| WinnerIsland | Up to €1,000 + 100 free spins | 9.8 |
| Zombillion | 250% up to £4,000 + 200 free spins | 9.7 |
| Smash Casino | 600% up to €10,000 slots package | 9.7 |
| Nightluck | €6,400 + 280 free spins + 805% | 9.6 |
| CoinPoker | 150% up to $2,000 | 9.6 |
| Rivo | 1000% up to €10,000 + 25% cashback | 9.6 |
| Daytonaspin | 255% up to £4,500 + 255 free spins | 9.6 |
Ratings are our own editorial scores based on published terms, not customer review averages. Where an offer is quoted in euros or dollars, expect currency conversion on deposits and withdrawals from a UK bank.
Money questions we are asked most
Payout questions dominate our inbox, so it is worth setting out the general picture before you write.
- Cost of taking part. There is no charge to register or to read this site. The cost is your deposit. Minimum deposits at offshore casinos are commonly in the £10–£20 region, and a percentage bonus is only unlocked by staking your own money first.
- Paying in. Debit cards, bank transfer, e-wallets and cryptocurrency are the usual routes. Availability for British customers varies by operator and changes without warning — PayPal in particular is rarely offered by casinos outside the Great Britain licensing regime, so verify it on the cashier page rather than assuming.
- Getting paid out. E-wallets and crypto are generally the fastest; card refunds and bank transfers take longer, and many sites apply a pending or reversal period first. Weekly and monthly withdrawal caps are the single biggest reason a large advertised win pays out in instalments.
- Fees and conversion. Some operators charge for withdrawals below a threshold or beyond a monthly free allowance. If the account is held in euros or dollars, your bank or card issuer may also apply a conversion margin both ways.
- Verification. Expect KYC identity checks, and source-of-funds checks on larger or unusual withdrawals. Completing these early, before you request a payout, is the most effective way to avoid delay.
If a withdrawal has stalled, write to the operator's support first and ask for the reason in writing. If that fails, escalate through its formal complaints procedure and then to the licensing authority named in its terms — commonly Curaçao for sites of this type. We can explain the route; we cannot walk it for you.
What these sites offer beyond the welcome bonus
Questions about game range come a close second. The casinos listed here typically cover slots (including progressive jackpots, with published RTP and volatility varying widely by title), live dealer rooms streaming blackjack, roulette and baccarat, and standard RNG table games. Mobile play is usually browser-based rather than app-based. Content comes from third-party software providers, so the same titles recur across sites; the difference between operators is more often in terms and payouts than in the games themselves.
Several of these brands also run a sportsbook beside the casino, and CoinPoker's proposition is built around poker rather than slots. Where a sportsbook exists it will usually cover pre-match and in-play markets, accumulators, bet builders, cash-out and esports betting, often on a shared wallet with the casino. Sports free bets work differently from casino bonuses: they normally carry minimum qualifying odds — 1.50 or higher is typical, stated in decimal odds — and the stake is not returned with the winnings. A shared wallet also means casino bonus terms can restrict sports betting while a bonus balance is active.
Eligibility, regulation and self-exclusion
You must be 18 or over. Casinos not on GamStop are licensed outside Great Britain and are not authorised by the UK Gambling Commission, so UK protections such as the GAMSTOP self-exclusion scheme, GB deposit-limit rules and the Commission's complaints framework do not apply to them. Accepting British customers is not the same thing as being authorised to serve them. GAMSTOP covers operators licensed to offer online gambling in Great Britain; exclusions run for six months, one year or five years and cannot be lifted early by us or by any casino.
If you are registered with GAMSTOP, the exclusion exists for a reason. Please do not email us asking how to get around it. If you want stronger protection, blocking software on your devices and a card-level gambling block from your bank are more effective than a site-level setting. Free, confidential support is available from GamCare on 0808 8020 133, 24 hours a day.
Corrections and how we assess what we publish
Our assessments are desk research, not play testing. We read published terms and conditions, cashier and banking pages, licensing statements, ownership disclosures and software provider lists, and we record the date we checked. We do not deposit, wager or withdraw, and we never present an advertised processing time as a measured one. Where something is unverified or the operator is silent, we say so rather than filling the gap.
Because terms change, corrections are genuinely useful to us. If you email evidence that a figure on this site is wrong or out of date, we will check it against the operator's current terms and amend the page. Tell us what you saw, where, and when, and you will get a straight answer about what we found — including if the answer is that we were right the first time.
No gambling site is completely safe, and no bonus is free money. Treat the figures on this site as a starting point for your own reading of the terms, and email us when something does not add up.